Membership FAQs

We ask that all named member adults present their own membership card and photo ID to prevent misuse of the memberships. This prevents the transfer of membership benefits to non-members and lost cards from being used by others.

Members are sent an invitation to set up a member portal account under the primary account holder. You can review your account, see your expiration date, renew your membership, upload a photo, view orders or purchases. Memberships or other transactions should always go under the primary member adult.

For speedy entry and fraud protection, members are asked to always present their photo ID(s) and membership cards EACH visit. We allow one visit without a photo ID or one without your active membership card. Without being able to verify you as a member, you may be charged admission.  Each “look-up” or accommodation is noted on the account to prevent lost cards from being used by non-members or keep a guest from using someone else’s card. You may be charged $5 to replace your cards on your next visit. Without your ID you will be charged full price admission.

Memberships are available at the Members Window. Adults to be listed on the membership (Max. 2) should be prepared to fill out an application and present their photo ID(s). Your membership cards will be printed at the time of purchase.

A processing fee of $3 applies to memberships or membership gift certificates purchased online.

A member must be 18 years old hold a membership. Children under 18 will be listed in the total family count. For memberships that allow two adults, both adults must reside at the same address. Their photo ID(s) should reflect the same address as well.

• Individual Plus Level memberships allow one adult on the membership and a guest. A guest can be an adult or child (3 – 12 years old). Children under 3 years old receive free admission.
• Dual Level memberships allow two adults (same household)on the membership. IDs are required to verify the same household.
• Household  Level allows up to two adults (same household)& their children under 18. We ask that you include only your own grandchildren or children under 18 in your home. MAXIMUM is 10 children. Please call for clarification.
• Household Plus Levels allow two adults (same household)& their grandchildren under 18, PLUS guests(s) according to the Plus level plan. We ask that you include only your own grandchildren or children under 18 in your home. MAXIMUM is 10 children. Please call for clarification.

Our memberships above “Individual Plus” level cover a household of three or more family members. If only one adult resides there, only one is covered by the membership. Their children under 18 years old will be included in the family total.

A Household Plus level membership allows a member family to bring one guest each time they visit, one per family. For Plus 2 or Plus 3 level memberships allow 2 or 3 guests. All “Plus” guests MUST check in with the member family.

NOTE: “Plus” does not give a guest any member privileges. The “Plus” does not allow a grandparent, nanny, or sitter to use a member’s card for admission.  An adult Member must be present with the guest.

Upgrade your membership on your next visit to the Zoo. You can pay the difference between your current level and the higher level at the Members Gate. Your upgraded membership cards will be available to pick up at the Zoo on your next visit. Your current expiration date will remain the same. Upgrades are not available through our online payment system.

NOTE: Upgrading to a “Plus” level membership does NOT add additional adult members to your account. Please see “How does a Plus membership work” or call us for clarification.

A named adult member must be present for any guest to be admitted with your “Plus” membership. Please see “How does a Plus membership work” or call us for clarification.

Memberships are non-transferable. Each member adult has their own member card and will show their photo ID.

If a sitter/nanny or grandparent shows your membership card, we admit only your children listed on your membership. The sitter/nanny or grandparent would need to pay regular admission and the conservation parking fee.  If someone else regularly needs to bring your children for a Zoo visit, we recommend that they have their own "Individual Plus” membership.

OPTION:  Members can purchase a “PERKS card” at the Members Gate. This is a pre-paid admission punch card for 5 visits. The PERKS card and a valid membership card are presented at the gate when a parent/member is not present. One adult (one punch) and the member’s children are allowed admission. This is not used for extra admissions when an adult member is present.

Present your valid membership card before you make your purchase for a 15% discount.

The Little Rock Zoo is going Green, reducing paper usage. We send out member account notifications, renewal promotions, Zoo news, and event discount information by email. We do not sell or use emails other than for Zoo business.

If you buy a membership at the Zoo, your membership cards are printed at the time of purchase. Online applicants will have their cards printed at the Zoo on their first visit. Simply show us your photo ID(s) to verify your membership.  Applications sent in by mail also pick up their cards at the Zoo on their first visit. Member cards are not mailed and will not be given to anyone other than the named adult member(s).  

Upgraded membership cards are printed on member’s next visit, after the upgrade payment is received.

Call the membership office at (501)661-7218. Let us know your membership # and the corrections. Or let us know at the front gate on your next visit. We will update your account.

Membership cards are required for entry with Photo ID. Replacements are $5, unless we are correcting an error. Call (501)661-7218 or visit any ticket booth. Lost, Damaged or Illegible cards must be replaced. Please take care of your cards.

All memberships are valid for 12 months, from the month of purchase. They will expire on the last day of the month. These are 12 month passes, not “Season Passes”. The Little Rock Zoo is open year-round.

Ex) Purchase Date 3/24/2024 will Expire 3/31/2025

Your membership will be extended one year past your current expiration date. Your expiration date will not be negatively affected, you will not “lose” a month. You can renew your membership online here.

If your membership has lapsed, your next expiration date will be one year from when you renew. Your past expiration date will not affect your next membership. You will always receive a full 12 months on a membership purchase. You can renew at the Members Gate on your next visit or you can also renew online here. You do not need a “NEW” membership, just renew under your old account number and the first person on the drop down list.

Yes. We have a list of over 160 reciprocal zoos that will allow you discounted admission. Please be aware that some zoos only reciprocate 2 adults/2 children on a membership and may restrict the number of children admitted at the discounted rate. “Plus” guests are not usually honored at other Zoos. Not all Zoos participate in this program. Please call ahead before you travel to get up-to-date information from the zoo you wish to visit.